Senior Travel Consultant

2 days ago


Clydebank, West Dunbartonshire, United Kingdom Northern Marine Full time
Senior Travel Consultant

At Northern Marine, we are seeking a highly skilled Senior Travel Consultant to join our team. As a Senior Travel Consultant, you will be responsible for providing exceptional customer service and creating seamless travel experiences for our clients.

Key Responsibilities:
  • Provide expert advice on marine and offshore crew changes or complex international corporate travel
  • Utilize travel technologies to offer customers a wide range of content and efficient solutions
  • Nurture long-lasting relationships with customers and demonstrate a thorough understanding of their unique requirements and preferences
  • Assume a leadership role in addressing emergency situations and disruption, ensuring prompt solutions for travellers and communication with customers
  • Develop an in-depth understanding of airlines, airfares, routes, and other travel-related suppliers
  • Act as a role model by consistently following and encouraging best practices as defined by the company
  • Mentor junior colleagues and share your insights and experience to promote their growth and development within the company
Candidate Requirements:
  • Education to an HND/HNC level
  • Expertise in handling marine/offshore crew changes or complex international corporate travel
  • In-depth knowledge of travel suppliers
  • Highly proficient utilising the GDS
  • Ability to build and maintain long-lasting customer relationships
  • Capability to handle emergency situations effectively
  • Skills for mentorship within the team

Hybrid working available, dependent on commercial demands.


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