Aged Care Support Specialist

3 days ago


Preston, Lancashire, United Kingdom Aged Care Resumes Full time

Aged & Disability Support

Job Overview

We are seeking a dedicated professional to provide exceptional customer service outcomes for elderly and disabled individuals.

Key Responsibilities
  • Develop and maintain excellent relationships with clients, support workers, and funding bodies.
  • Efficiently allocate support workers using GoldCare scheduling software.
  • Provide guidance and support to field-based support workers and complete health and wellbeing reports and incident reports.
  • Document complaints and compliments, conducting initial investigations as needed.
Compensation and Benefits

In exchange for your outstanding customer service skills, we offer a competitive salary of $70,000 - $90,000 per annum, plus opportunities for career development and ongoing training and support. Our company has a strong track record of promoting from within, with approximately 30% of our office staff progressing into their current roles from other positions.

Requirements
  • A minimum of 2 years' experience in aged care coordination or a related field.
  • Proficiency in Microsoft Office products, particularly Excel and Word.


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