Customer Experience Lead
2 weeks ago
We are seeking a Customer Experience Lead to drive member retention and deliver exceptional customer service at Heston Pools and Fitness. As a key member of our team, you will act as a duty manager for the leisure centre, leading from the front and motivating your team to deliver outstanding results.
You will be an ambassador for Lampton Leisure, promoting a positive and inclusive culture that fosters excellent guest services. Your ability to inspire and motivate your team will be crucial in achieving our goals.
Key Responsibilities:
- Drive member retention and deliver strong customer service
- Act as a duty manager for the leisure centre
- Lead from the front and motivate your team
- Improve guest services and promote a positive culture
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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Customer Experience Manager
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Customer Experience Manager
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Hounslow, Greater London, United Kingdom Lampton 360 Limited Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Lampton 360 Limited. As a key member of our operations team, you will be responsible for driving member retention and delivering exceptional customer service across our leisure centres.As a Duty Manager, you will be required to work a minimum of...
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