Customer Experience Manager

4 weeks ago


Hounslow, Greater London, United Kingdom Lampton 360 Limited Full time
Job Description

As a key member of the Lampton 360 Limited team, you will play a vital role in driving customer satisfaction and loyalty across Heston Pools and Fitness. Your primary responsibility will be to deliver exceptional customer service, ensuring that every guest has a positive experience. You will also act as a duty manager for the leisure centre, overseeing daily operations and making key decisions to ensure seamless service delivery.

Key responsibilities include:

  • Leading from the front, motivating and inspiring your team to deliver outstanding results
  • Improving guest services and experiences through innovative solutions and initiatives
  • Collaborating with colleagues to achieve business objectives and drive growth

This is an exciting opportunity to join a dynamic team and make a real impact on the customer experience. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply.



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