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Technical Support Specialist

2 months ago

London, Greater London, United Kingdom Impellam Group Full time
Job Overview

We are seeking a highly skilled Technical Support Specialist to join our team at Impellam Group. As an Onsite IT Engineer, you will be responsible for providing technical support to our clients in the heart of London.

Key Responsibilities:

  • Provide technical support to senior executive level end-users
  • Deliver desk-side support to clients in a fast-paced environment
  • Troubleshoot and resolve technical issues in a timely manner
  • Manage employee technology problems/tickets from start to finish
  • Collaborate with the team to deliver high-quality support services

Requirements:

  • Extensive experience supporting Microsoft operating systems and applications
  • Broad and strong technical background with the Microsoft technology stack
  • Experience with administering a Local Area Network (LAN Switches, Access Points etc)
  • Highly organized with excellent prioritization and time management skills
  • Ability to work in a challenging, real-time environment with strong troubleshooting capabilities

What We Offer:

  • A competitive salary package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment