Branch Manager Position

2 days ago

Hampshire, United Kingdom Lawes Consulting Group Full time
Job Title: Branch Manager

At Lawes Consulting Group, we are seeking a highly skilled and experienced Branch Manager to lead our executive team and drive business growth in the commercial segment.

Key Responsibilities:

  • Manage a team of executives to deliver exceptional service and achieve key performance objectives.
  • Monitor team performance, identify areas for improvement, and implement strategies to maximize customer retention and revenue growth.
  • Develop and execute strategic plans to achieve sales targets and expand the customer base.
  • Build and maintain strong relationships with key stakeholders and decision-makers within commercial accounts.
  • Provide tailored solutions and recommendations to drive business growth and customer satisfaction.
  • Collaborate with internal teams to ensure seamless delivery of products and services to commercial clients.
  • Stay current with industry trends and market conditions, providing insights and recommendations to internal teams and clients.
  • Lead and develop the team to achieve KPI targets and implement change for business benefits.
  • Present monthly results to the team and provide feedback to senior management.

Requirements:

  • Minimum of Certificate in Insurance status within two years of joining.
  • Minimum of 12 months experience in the insurance/broking sector.

Person Specification:

  • Strong communicator with the ability to manage internal and external relationships.
  • Strong influencing, negotiating, problem-solving, and analytical skills.
  • Highly organised, target-driven, and motivated.
  • Adaptable, focused, and professional.
  • Confident telephone manner and a team player.
  • Effective at managing expectations.
  • Recognises the importance of self-development.

Skills and Experience:

  • Good knowledge of the Financial Services market and regulatory framework.
  • Broking skills and a detailed knowledge of insurance policies.
  • Ability to maintain a high level of customer service at all times.
  • Knowledge and use of insurer products and solutions.
  • Sales and service process knowledge, particularly sales through service.
  • Up-to-date with insurance industry developments and regulatory changes.
  • Proficient in account management systems and Microsoft Office.

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