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Caseworker - Southern Position

2 months ago

Hampshire, United Kingdom Hiring Wizard Full time
Caseworker - Southern Job Description

We are seeking a skilled Caseworker to join our Southern team, providing advice and representation to members in personal casework matters.

Key Responsibilities:
  • Advising members on employment-related issues and disputes
  • Representing members at internal grievance and disciplinary hearings
  • Representing and/or assisting members at external bodies, such as ACAS, employment tribunals, and formal and informal mediations
  • Maintaining effective relationships with branch officers and providing them with advice and support
  • Managing a caseload and ensuring effective administration and progress of casework
Requirements:
  • Educated to GCSE level or equivalent
  • Experience of a similar working environment or understanding of working for a trade union or not-for-profit organisation
  • Excellent communication skills
  • Three plus years' experience of handling personal casework matters
  • Knowledge of UK employment and equality law
  • Advocacy and representation experience
  • Familiarity with the practice and procedure of employment tribunals
Benefits:
  • Supportive family policies, including enhanced maternity, adoption, paternity, and shared parental leave schemes
  • Health and well-being support, including confidential counselling and physiotherapy advice
  • Flexible working arrangements, including a flexitime scheme
  • Financial assistance, including enrolment in the Universities Superannuation Scheme (USS)
  • Training and development opportunities, including tailored training and eLearning modules

We are committed to building a diverse workforce and welcome applications from underrepresented and disadvantaged communities. We are an equal opportunities employer and welcome applications from all suitably qualified candidates.