Caseworker
4 weeks ago
Caseworker
We have an exciting opportunity for a Caseworker to join the Hampshire & Isle of Wight team working 37.5 hours per week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we’d love to hear from you…
County/Borough Hampshire Office location Western Police Investigation Centre, Southern Road Southampton Hampshire SO15 1AN Full time/Part time Full time Hours per week 37.5 Work schedule Monday to Friday 8am-8pm, Saturdays 8am-4pm. Shift work according to rota pattern Basic Salary £26,010.00 per annum Contract type Permanent DBS required? Yes Police vetting required? Yes Closing Date 21/11/2024 Ref No 5733What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata) Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Ongoing training & support with opportunities for career development & progressionAbout the role:
You are able to work a hybrid with 3 days working from the office in Southampton and 2 days working from home.
As a Caseworker you will:
Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support, which will include providing resources, interventions, and information to all service users Work alongside and oversee the casework management of a small number of volunteer supporters Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes Working as part of a team with staff and the volunteer team to provide a seamless service to clientsYou will need:
Understanding of the impact of crime on victims such as sexual violence, hate crime and anti-social behaviour Effective verbal and written communication skills Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s) Ability to balance competing needs and priorities Ability to work independently and as part of a team Experience of building effective working relationships across internal and external stakeholders Personal resilience to manage exposure to highly emotional or sensitive demands of the role Ability to manage a caseload including complex case management Ability to use generic IT applications competently. A driving license and access to a vehicle as this is considered an essential requirement as this role involves regular travel-
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