Support Team Member

2 weeks ago


Coventry, Coventry, United Kingdom beBee Professionals Full time £22,000 - £28,000
Sales Support Job in Coventry

We are recruiting a Sales Support professional to join our team in Coventry, UK. This role involves delivering exceptional customer service and resolving sales-related queries efficiently.

Job Summary:

  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Provide accurate product information and sales support to customers.
  • Resolve customer complaints and concerns effectively.
  • Process sales orders and manage customer accounts with care.
  • Maintain accurate records of customer interactions and follow-up tasks.
  • Collaborate with colleagues to achieve sales targets and enhance customer satisfaction.
  • Participate in administrative tasks as needed.

Key Requirements:

  • Prior experience in sales or customer-facing roles is preferred.
  • Excellent communication and interpersonal skills are essential.
  • Ability to handle multiple customer requests simultaneously while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM software is expected.
  • Flexibility and adaptability are key traits for success in this role.
  • Strong problem-solving skills and ability to think critically.

What We Offer:

  • A competitive salary with bonuses tied to performance.
  • A comprehensive benefits package including pension and health insurance.
  • Ongoing training and development opportunities to enhance skills and knowledge.
  • A supportive work environment with clear career progression paths.
  • Flexible working arrangements to promote work-life balance.

The estimated annual salary for this role is £25,500-£32,000 based on industry standards and location.



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