Sales Support Team Member

2 days ago


Coventry, Coventry, United Kingdom Motorpoint Ltd Full time
Job Role Overview

As a member of our Sales Support team, you will be responsible for delivering outstanding customer service, ensuring that customers' needs are met and exceeded. This will involve interacting with customers primarily over the phone and face-to-face.

You will also manage various administration tasks, such as pre- and post-collection queries and issues, using our CRM system to create customer cases and track actions until resolution.

In addition, you will qualify customer needs upon arrival at the site, ensuring that their queries are handled quickly and effectively by the relevant team member.



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