Healthcare Support Specialist Day

3 days ago


Thetford, Norfolk, United Kingdom ACES Full time
Job Description: Healthcare Support Specialist Day

ACES is a pioneering independent provider of NHS ophthalmic care in the community, delivering exceptional patient care.

This role is a great opportunity for someone who is passionate about delivering high-quality patient care and has previous experience in an optical or healthcare environment.

The successful candidate will be responsible for assisting in pre-operative testing and consent appointment processes, instructing patients on pre and post-procedure care, updating medical records, and arranging follow-up appointments.

  • Assist in pre-operative testing and consent appointment processes.
  • Instruct patients on pre and post-procedure care, update medical records, and arrange follow-up appointments.
  • Support the surgical team and patients during surgery and associated tasks.
  • Report incidents related to patient safety and quality management.
Requirements:
  • Previous experience in an optical or healthcare environment is essential.
  • Adaptable and flexible approach to work required.
  • Professional telephone manner and organizational skills necessary.
  • A valid UK driving licence and own car are essential for travel between clinics.
  • No night shifts or on-call duties.
  • Opportunities for ongoing training and development.
  • Competitive salary of £24,000 per annum.
What We Offer:
  • A modern working environment.
  • 29 days' annual leave per year.
  • Free eye tests.
  • Discounted eyewear.


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