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Deputy General Manager

2 months ago

London, Greater London, United Kingdom Bartlett Mitchell Full time

Job Summary:

Bartlett Mitchell is seeking a highly skilled and experienced Deputy General Manager to join our team. As a key member of our senior leadership team, you will play a critical role in driving operational excellence and delivering exceptional customer experiences.

Key Responsibilities:

  • Support the General Manager in all aspects of contract administration and operations, including weekly forecasting, staffing planning, and client communication.
  • Work closely with the Head Chef and team to ensure high standards of food quality and presentation.
  • Effectively manage the site, including daily financial administration, stock management, and cash handling.
  • Develop and implement strategies to improve operational efficiency and customer satisfaction.
  • Collaborate with the senior leadership team to drive business growth and development.

Requirements:

  • Proven experience as a senior supervisor or deputy/assistant manager in a customer-facing role within the corporate contract catering environment or a high-quality commercial operation.
  • Impeccable personal presentation and excellent communication skills, both written and verbal.
  • Strong attention to detail and ability to work in a fast-paced environment.
  • Ability to develop and implement strategies to drive business growth and improvement.
  • Fluent English language skills.

What We Offer:

  • An annual day off for your birthday.
  • Monthly masterclasses with Michelin-starred chefs.
  • Fully funded development courses ranging from levels 2 to 7.
  • Discounts and cashback at a wide variety of retail and leisure outlets.
  • Cycle-to-work scheme.
  • Freedom Friday – a paid day off to volunteer at a charity of your choice.
  • Free lunch every workday.
  • 24/7 access to the Mental Health Charter App.
  • Enhanced parental leave benefits.
  • Paid leave for fertility treatments.
  • Grandparent leave to support your loved ones with their new arrival.