MOSS Team Business Support Specialist
2 weeks ago
Job Title: MOSS Team Business Support Specialist
Job Summary:
We are seeking a temporary full-time Business Support Specialist to cover maternity leave within the Marine & Offshore Support Team in the Fleet Services Department (FSD).
The role requires providing high-level specialist support to the team, with the autonomy to manage workloads effectively in alignment with business needs.
The successful candidate will also undertake a wide range of complex administrative and technical tasks, including resolving advanced queries.
Responsibilities:
- Provide first-line administrative and technical support for internal systems, resolving issues for both internal and external clients promptly.
- Oversee account management processes for both internal and external clients for multiple systems, ensuring accurate data management and timely resolution of account-related queries.
- Maintain shared team mailboxes, ensuring that all incoming queries are responded to in a professional and timely manner and that unresolved issues are escalated appropriately.
- Use internal ticketing systems to log, manage, and resolve tickets related to system issues, escalating complex matters when required.
- Create weekly, and monthly reports and provide ad hoc reports upon request.
- Build and maintain relationships with clients and stakeholders, addressing complex queries and resolving service-related problems effectively.
- Review existing workflows and processes to identify opportunities for improvement and take the initiative to implement new processes to meet business objectives.
- Undertake any additional duties as may be requested by the Team Leader/Senior Business Support Specialist.
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MOSS Team Support Specialist
1 week ago
Southampton, Southampton, United Kingdom Lloyds Register Full timeJob Role OverviewThe MOSS Team Support Specialist will provide high-level specialist support to the team, with the autonomy to manage workloads effectively in alignment with business needs. The successful candidate will also undertake a wide range of complex administrative and technical tasks, including resolving advanced queries.
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MOSS Team Business Support Specialist
4 weeks ago
Southampton, Southampton, United Kingdom Lloyds Register Full timeJob Title: MOSS Team Business Support SpecialistJob ID: 40090Location: Southampton, United KingdomJob Type: Full-time, Fixed-term contract (12 months)We are seeking a temporary Business Support Specialist to cover maternity leave within the Marine & Offshore Support Team in the Fleet Services Department (FSD).About the Role:The MOSS Team sits within Fleet...
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MOSS Team Business Support Specialist
4 weeks ago
Southampton, Southampton, United Kingdom Lloyds Register Full timeJob Title: MOSS Team Business Support SpecialistJob ID: 40090Location: Southampton, United KingdomJob Type: Full-time, Fixed-term contract (12 months)We are seeking a temporary Business Support Specialist to cover maternity leave within the Marine & Offshore Support Team in the Fleet Services Department (FSD).About the Role:The MOSS Team sits within Fleet...
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Business Support Specialist
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MOSS Team Business Support Specialist
3 weeks ago
Southampton, Southampton, United Kingdom Lloyd's Register Full timeJob Title: MOSS Team Business Support SpecialistWe are seeking a temporary full-time Business Support Specialist to cover maternity leave within the Marine & Offshore Support Team in the Fleet Services Department (FSD).The role requires providing high-level specialist support to the team, with the autonomy to manage workloads effectively in alignment with...
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MOSS Team Business Support Specialist
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Southampton, Southampton, United Kingdom Lloyd's Register Full timeAbout the RoleThe MOSS Team Business Support Specialist will provide high-level specialist support to the team, with the autonomy to manage workloads effectively in alignment with business needs. The successful candidate will also undertake a wide range of complex administrative and technical tasks, including resolving advanced queries.Key...
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MOSS Team Business Support Specialist
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Southampton, Southampton, United Kingdom Lloyd's Register Full timeJob SummaryWe are seeking a Business Support Specialist to provide high-level specialist support to the Marine & Offshore Support Team in the Fleet Services Department.The successful candidate will provide first-line administrative and technical support for internal systems, resolving issues for both internal and external clients promptly.Key...
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