CRM System Manager
24 hours ago
We are a family-based business with over a century of experience, renowned for delivering exceptional aftersales support services in the North West.
Job Title: CRM ControllerWe are seeking a talented individual to join our team as a CRM Controller, responsible for providing vital support to every department, ensuring a smooth customer journey from initial enquiry to customer satisfaction for both Sales and Aftersales services.
Key Responsibilities:- Monitoring data quality and producing reports
- Database maintenance and processing enquiries
- Recording customer satisfaction surveys
- Overseeing the CRM Administrator and ensuring their daily tasks are carried out to a high standard
- Strong analytical skills and excellent communication skills
- Meticulous attention to detail
- Proactive contributor to the Williams culture
- Competitive salary and benefits package
- Excellent working facilities
- Opportunities for career development and growth
- Recognition and reward schemes
We are committed to providing a positive and inclusive work environment, where every staff member feels valued and supported. If you are a motivated and customer-focused individual looking to work for a prestigious company with strong family values, please apply now.
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