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Accommodation Office Team Leader

2 months ago

Coventry, Coventry, United Kingdom Capita Full time
Job Title: Accommodation Office Team Leader

Capita is seeking a highly skilled and experienced Accommodation Office Team Leader to join our team. As a key member of our operations team, you will be responsible for ensuring the consistent, safe, efficient, and cost-effective delivery of services within contractual performance levels and obligations.

Key Responsibilities:
  • Lead and manage a team of direct reports, providing effective coaching, training, and performance management.
  • Develop and implement strategies to improve service delivery, quality, and customer satisfaction.
  • Collaborate with stakeholders to ensure effective communication, planning, and organizational skills.
  • Ensure compliance with current Health and Safety, data protection legislation, and quality policies.
  • Manage and maintain accurate records, reports, and data to inform decision-making.
What We Offer:
  • A competitive basic salary.
  • 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption, and shared parental leave, paternity pay, and more.
  • Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology.

Capita is an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. If you need the job description or application form in an alternative format, or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.