Operational Coordinator

3 days ago


North Walsham, Norfolk, United Kingdom Serco Limited Full time
Job Description

Serco Limited is seeking an experienced Operational Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating and delivering a Soft FM service within a demanding healthcare environment.

The successful candidate will have strong leadership skills, with the ability to influence, support, and steer a large diverse team. They will also possess excellent communication skills, both written and verbal, and be able to work effectively with employees, patients, and Trust staff.

Main Responsibilities
  1. Coordinate and deliver a Soft FM service within a demanding healthcare environment.
  2. Support and develop a large diverse team to achieve operational excellence.
  3. Collaborate with Trust staff, patients, and visitors to resolve operational issues.
  4. Prepare and manage rotas in line with departmental budget.
  5. Identify and implement cost-saving efficiencies within the designated service.
Requirements
  • Strong leadership skills: influence, support, and steer a large diverse team.
  • Highly self-motivated and ability to motivate others.
  • Effective communication skills: to communicate with employees, patients, and Trust staff in formal and informal situations.
  • Strong customer care skills.
  • Numeracy skills required for understanding budgetary requirements.


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