Senior Operations Coordinator
3 days ago
**Job Summary**
We are seeking a skilled and experienced professional to lead our Area Coordination team at EveryDay Care & Support. As Senior Operations Coordinator, you will play a key role in ensuring the delivery of high-quality care and support services to individuals across our region.
The successful candidate will assist the Care at Home Area Manager in developing and implementing strategies to improve service efficiency, quality, and customer satisfaction. This includes working closely with teams to identify areas for improvement and implementing changes to enhance our service delivery.
**Responsibilities**
- Develop and implement operational plans to achieve service excellence and customer satisfaction.
- Lead and manage a team of Area Coordinators to ensure effective service delivery and continuous improvement.
- Collaborate with other departments to share best practices and promote a culture of quality and excellence.
- Maintain accurate records and reports to track service performance and identify areas for improvement.
**Requirements**
We are looking for an individual with:
- A Health and Social Care Level 3 qualification or similar.
- Demonstrable experience in operations management or a related field.
- Excellent communication, problem-solving, and leadership skills.
- A strong understanding of the Health and Social Care Act 2010 and its implications for service delivery.
**What We Offer**
We offer a competitive salary of £40,000 - £50,000 per annum, depending on experience. You will also receive a comprehensive benefits package, including opportunities for professional development and career growth.
This is an exciting opportunity to join a dynamic team and make a real difference in people's lives. If you are passionate about delivering exceptional care and support services, we encourage you to apply.
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