Customer Experience Ambassador

1 day ago


Crewe, Cheshire East, United Kingdom greene king Full time

We're excited to announce that we're hiring Bar Staff members to join our team at Pub & Grill As a Bar Staff member, you'll be responsible for delivering exceptional customer experiences, creating memorable moments for our guests.

About the Role

We're looking for talented and enthusiastic individuals who share our passion for delivering outstanding customer service. As a Bar Staff member, you'll be part of a dynamic team that's dedicated to making every guest feel welcome and valued.

Your Responsibilities

You'll be responsible for:

  • Providing personalized service to customers, exceeding their expectations whenever possible.
  • Preparing and presenting drinks that meet our high standards, using our quality ingredients and equipment.
  • Assisting in greeting, serving food, and taking care of customers while they dine with us.
  • Maintaining a safe, legal, and clean bar environment, addressing any issues promptly and safely.

Our Benefits

In return for your hard work and dedication, we offer a competitive salary of £19,000 per year, plus benefits including:

  • A pension contribution.
  • The opportunity to further your career across our well-known brands.
  • A 33% discount on all our brands for you and 15% for your loved ones.
  • A free employee assistance program, providing mental health, well-being, financial, and legal support.
  • A 50% discount for you and 25% for your loved ones at our Greene King Inns and hotels.
  • Retail discounts, including up to 30% off at Superdrug and exclusive discounts with three mobile providers.

Requirements

To succeed in this role, you'll need to:

  • Be over 18 years old, as this role includes bar work.
  • Be happy to work during the festive period, including Christmas Day.
  • Be willing to be cross-trained in our restaurant.


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