Front Desk Coordinator

1 day ago


Cardiff, Cardiff, United Kingdom Celtic Manor Resort Full time
Overview

The Celtic Collection is seeking an experienced Front Desk Coordinator to join their team. This role will involve managing the front desk, handling customer inquiries, and ensuring a seamless guest experience.

Salary and Benefits

We offer a competitive salary of £11.45 per hour, plus a generous incentive scheme and comprehensive benefits package.

Job Responsibilities
  • Manage the front desk and handle customer inquiries in a professional and courteous manner
  • Process bookings, check-ins, and check-outs efficiently and accurately
  • Provide exceptional customer service and ensure a high level of guest satisfaction
Requirements
  • Possess excellent communication and interpersonal skills
  • Have prior experience in a similar role or in a customer-facing environment
  • Be able to work independently and as part of a team
Location

This role is based at The Parkgate Hotel in Cardiff CF10 1DA.



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