Clinical Informatics Specialist

3 days ago

Eastleigh, Hampshire, United Kingdom Aviva Full time

Job Summary:

We are seeking a highly skilled Clinical Informatics Specialist to join our team at Aviva. As a key member of our clinical team, you will play a critical role in developing, maintaining, and embedding processes and systems that ensure clinical knowledge is stored, shared, and managed within our risk appetite.

About the Role:

  • Develop and maintain clinical operations processes to ensure consistency in quality assurance and risk management.
  • Provide clinical expertise and insight to modernization and change initiatives, with a focus on clinical coding.
  • Analyze claims trends with senior clinical teams to identify opportunities to enhance Aviva's value proposition and delivery of value-based healthcare.
  • Design, maintain, and update clinical operations processes to ensure seamless integration with our digitization journey.
  • Deliver continuous improvement in clinical decision-making capability across all PMI Claims teams through claims education and evaluation of processes.

Key Responsibilities:

  • Subject matter expert for clinical coding, clinical informatics, and supporting Aviva Health's digitization journey.
  • Conduct analyses and supply information to support the business, inform the business of claims/clinical trends, using professional skills and knowledge to develop and recommend appropriate solutions.
  • Identify areas of risk exposure and eliminate risk through working with the clinical team and IT and change functions to identify and support resolution to potential and actual issues.
  • Communicate complex clinical matters to non-clinical people through reports, verbal presentations, and other communication channels.

Requirements:

  • Mandatory requirement to hold and maintain relevant clinical professional qualification and registration.
  • Ability to communicate effectively with stakeholders at all levels, including senior clinical teams and non-clinical colleagues.
  • Broad knowledge of private health insurance and NHS market and direction of current clinical trends.

What We Offer:

  • Circa £30,000 salary (location, skills, experience, and qualifications)
  • 8% bonus opportunity of annual salary (actual amount depends on performance and Aviva's)
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
  • Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.
  • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
  • Brilliantly supportive policies including parental and carer's leave.
  • Flexible benefits to suit you, including sustainability options such as cycle to work.
  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
  • We take your wellbeing seriously with lots of support and tools.

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