Network Operations Lead

4 days ago


Hyde, United Kingdom Smart DCC Full time
About the Role: We are seeking an experienced Shift Lead Technical Operations to join our Operations team. This permanent role is based in Manchester with hybrid working options, offering a competitive salary plus benefits.

As a key member of our team, you will be responsible for providing continuous monitoring of our DCC total system, managing a team of Technical Operations Centre Analysts, and working closely with stakeholders to ensure our systems and platforms are working optimally. You will have the opportunity to develop your skills and experience in a dynamic and fast-paced environment.

Key Responsibilities:
• Provide continuous monitoring of our DCC total system
• Manage a team of Technical Operations Centre Analysts
• Work closely with other Operations functions and stakeholders to optimize system performance
• Develop and implement processes to improve monitoring and minimize downtime

Requirements:
• 2+ years of experience in a similar role, preferably in a Technical Operations Centre or Network Operations Centre environment
• Strong analytical and problem-solving skills
• Excellent communication and leadership skills
• Ability to work in a team-oriented environment and adapt to changing priorities

We offer a competitive salary of £60,000 - £80,000 per annum, depending on experience, along with benefits including health insurance, pension scheme, and generous holiday allowance.

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