Network Operations Centre Lead

6 days ago


Hyde, United Kingdom Smart DCC Full time

**Job Overview:**

We are seeking a highly skilled Network Operations Centre Lead to join our team at Smart DCC. As a key member of our operations team, you will be responsible for managing and leading a team of Technical Operations Centre Analysts to deliver an optimal service.

The successful candidate will have experience in supporting a team through people, task & performance management, as well as precise written and verbal communications skills. They must also be a well-organised and diligent planner & documenter, able to assemble & maintain both existing and new processes, work instructions and Smart Metering issues.

**Responsibilities:*

  • Manage, lead and develop a team of Technical Operations Centre Analysts to deliver an optimal service.
  • Work closely with other Smart DCC Operations functions, our Service Providers and Customers to ensure that Smart DCC's systems and platforms are working optimally.
  • Identify and resolve technical issues and RCA, providing outstanding customer service.

**Requirements:**

  • Current valid Security Clearance or willingness to be Security cleared.
  • Experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre.
  • Precise written and verbal communications skills on all levels to external stakeholders.
  • Ability to onboard a thorough understanding of end-to-end Smart Meter infrastructure, messaging syntax and Operational Performance Regime (SLAs and KPIs).

**What We Offer:

* Competitive Salary £60,000 - £80,000 per annum, plus benefits.* Opportunity to work with a leading organisation in the smart metering industry.* Collaborative and dynamic work environment.

**How to Apply:**

Please submit your application, including your CV and a cover letter, outlining your relevant experience and qualifications.



  • Hyde, United Kingdom Smart DCC Full time

    **Job Summary:**We are looking for a skilled Technical Operations Manager to join our team at Smart DCC. The successful candidate will be responsible for managing and leading a team of Technical Operations Centre Analysts to deliver an optimal service.The ideal candidate will have experience in ITIL frameworks, supporting Incident, Change, Problem Management...


  • Hyde, United Kingdom Smart DCC Full time

    Company Overview: Smart DCC is a leading organization in the industry, seeking highly skilled individuals to join our critical Operations team. We are committed to delivering optimal services to our customers, and we need a dedicated team member to help us achieve this goal.Salary: The successful candidate can expect a competitive salary of £60,000 per...


  • Hyde, United Kingdom Smart DCC Full time

    Role Overview: We are seeking an experienced Operations Manager to join our Operations team at Smart DCC. In this role, you will be responsible for managing a team of analysts, ensuring the smooth operation of our systems and platforms, and providing exceptional customer service. If you have a passion for technology and a drive to deliver results, we...


  • Hyde, United Kingdom Travis Perkins Full time

    Are you ready to take on a leadership role in our thriving branch?Travis Perkins, the UK's largest builders merchant, is seeking an experienced Branch/Store/Unit Manager to lead our team in Hyde. As an inspirational leader, you'll be responsible for developing strong relationships with customers and suppliers to drive profitable business growth.What's in it...


  • Hyde, United Kingdom Smart DCC Full time

    Job Summary: We are seeking an experienced Technical Operations Lead to join our Operations team at Smart DCC. In this role, you will be responsible for managing a team of analysts, ensuring the smooth operation of our systems and platforms, and providing exceptional customer service. If you have a passion for technology and a drive to deliver results, we...

  • Centre Manager

    5 months ago


    Hyde, United Kingdom Halfords Full time

    Brilliant at leading a team? Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and...


  • Hyde, United Kingdom Network Plus Services Full time

    Job DescriptionCommercial Contract SpecialistAs a Commercial Contract Specialist at Network Plus Services, you will support the Commercial Manager in driving efficiencies and managing costs and regional performance for our clients. This role involves overseeing all commercial and contractual matters and delivering desired margin returns using high standards...


  • Hyde, United Kingdom DDi Full time

    Job Title: Lead ServerAdministratorCompanyOverview:Makro Tech asubsidiary of Makro Group is a leading technology solutionsprovider committed to delivering cuttingedge IT services andsupport to businesses worldwide. With a focus on innovation andexcellence Makro Tech offers a dynamic work environment wheretalented professionals thrive and contribute to the...

  • Network Engineer

    2 months ago


    Hyde, United Kingdom Barclays Bank Full time

    Join us as a Network Engineer in the Complex Delivery team at Barclays, where you will undertake a role as an SME in one or more technologies and lead on transformational programs and networks led initiatives. Youll be responsible for creating designs which are in line with current architecture guidelines and documentation is fit for purpose, as well as...


  • Hyde, United Kingdom The Sunflower Childrens Centre Full time

    **Senior Practitioner** We are currently seeking people who are passionate about childcare to join our team of staff as a Senior Practitioner. Our staff are essential to the smooth running of our nurseries and are valued members of the team; you will build relationships with children and parents and be involved fully in nursery life. Our staff are one of...

  • Operations Manager

    1 week ago


    Hyde, United Kingdom CV-Library Full time

    VACANCY: Operations Manager LOCATION: Hyde | UK ABOUT US: AVK Syddal Limited is part of the AVK Group; who are market leaders in the design, manufacture and supply of valves, pipe fittings, hydrants and flow control equipment to the Water, Waste Water, Oil and Gas industries throughout the world. Join a market leading company to develop and grow your...

  • Payroll Coordinator

    1 month ago


    Hyde, United Kingdom The Recruitment Co. Full time

    We are seeking a highly skilled Payroll Coordinator to join our team at The Recruitment Co. in Manchester City Centre. As a Payroll Coordinator, you will play a pivotal role in ensuring smooth payroll operations across multiple sites, managing employee payments, and ensuring compliance with relevant legislation.The ideal candidate will have a recognised...


  • Hyde, United Kingdom Smart DCC Full time

    **Job Description:**We are seeking a skilled Smart Metering Infrastructure Specialist to join our team at Smart DCC. The successful candidate will be responsible for managing and leading a team of Technical Operations Centre Analysts to deliver an optimal service.The ideal candidate will have experience in supporting a team through people, task & performance...

  • Print Operative

    6 months ago


    Hyde, United Kingdom Classic Football Company Ltd Full time

    **We’re hiring for a Print Operative in our Print Team** **Location**:Hyde, free parking on site. 10-12 minutes train journey from Manchester City Centre **Hours**:The role is a full-time position, 39 hours per week, 5 days a week, between Monday and Saturday, with a rotating day off in the week when working Saturdays. You will be required to work a...


  • Hyde, United Kingdom Tesco Full time

    About the Fulfilment Team Lead Position">Tesco, a leading retailer in Britain, is seeking an experienced and skilled individual to join our team as a Shift Leader. This role is perfect for those who are passionate about delivering exceptional customer service, have excellent leadership skills, and can motivate their team to achieve outstanding results.">As a...


  • Hyde, United Kingdom Classic Football Company Ltd Full time

    **We’re hiring for a Temporary Warehouse Operative in our Warehouse Team for three months** **Location**:Hyde, free parking on site. 10-12 minutes train journey from Manchester City Centre **Hours**:The role is a full-time position, 39 hours per week, 5 days a week, between Monday and Saturday, with a rotating day off in the week when working Saturdays....


  • Hyde, United Kingdom Classic Football Company Ltd Full time

    **We’re hiring for a Temporary Warehouse Operative in our Warehouse Team for three months** **Location**:Hyde, free parking on site. 10-12 minutes train journey from Manchester City Centre **Hours**:The role is a full-time position, 39 hours per week, 5 days a week, between Monday and Saturday, with a rotating day off in the week when working Saturdays....

  • Lead Generator

    6 months ago


    Hyde, United Kingdom Morgan Ryder Full time

    LEAD GENERATOR Hybrid after probation period Office located in Hyde Salary up to £35k plus bonus, plus fully expensed company car and fuel card, pension, generous holiday entitlement This is a fantastic and rare opportunity for a Lead Generator to join a successful business. Long established my client is renowned for providing various products into a...


  • Hyde, United Kingdom Classic Football Company Ltd Full time

    **We’re hiring for a Pick and Packer in our Outbound dispatch Team** **Location**:Hyde, parking on site. 10-12 minutes train journey from Manchester City Centre **Hours**:The role is a full-time position, 39 hours per week, 5 days a week, between Monday and Saturday, with a rotating day off in the week when working Saturdays. You will be required to work...

  • Operations Manager

    2 days ago


    Hyde, United Kingdom CV-Library Full time

    Job Description Operations Manager Basic salary: £60,000 - £65,000 Location: Manchester - Hyde This is an exciting manufacturing business who have a global presence and boasts an extensive customer base. They are a well-established company group who are based in over 100+ countries and has over 4,500+ employees worldwide. They are one of the...