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Customer Service Representative

2 months ago


Crawley, West Sussex, United Kingdom Dixons Carphone Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our Retail team as a Sales Colleague. As a Sales Colleague, you will play a key role in delivering exceptional customer service and contributing to the overall sales performance of the store.

Key Responsibilities

  • Provide support services to customers, including delivery and installation, recycling, and ways to pay.
  • Contribute to the overall sales performance of the store by achieving personal sales, service, and customer experience targets.
  • Support the running of the store by completing operational tasks and working collaboratively with the team.
  • Develop strong relationships with customers and colleagues to drive sales and improve customer satisfaction.

Benefits

  • Competitive hourly rate with opportunities for bonuses and product discounts.
  • A range of wellbeing initiatives to support your physical and mental health.
  • Ongoing training and development opportunities to help you grow in your career.

About Us

Dixons Carphone is a leading retailer of technology and electrical products. We are committed to delivering exceptional customer service and creating a positive and inclusive work environment for our colleagues.