Adult Services Investigator

5 days ago


Beverley, East Yorkshire, United Kingdom East Riding of Yorkshire Council Full time

About the Job

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This challenging yet rewarding role involves working closely with internal stakeholders to resolve complaints and concerns from service users, carers, and families in Adult Social Care. As an Investigation Officer, you will be responsible for investigating complaints, maintaining accurate records, and providing clear communication to all parties involved.

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Key Responsibilities

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  • Investigating complaints and concerns from service users, carers, and families.\
  • Working closely with internal stakeholders to implement effective complaint resolution processes.\
  • Maintaining accurate records and providing clear communication to all parties involved.\
  • Providing a compassionate and empathetic approach when working with vulnerable individuals and groups.\
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Benefits

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We offer:

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  • An attractive salary of approximately £40,000 per annum.\
  • A comprehensive benefits package, including flexible working options and ongoing training and development opportunities.\
  • A supportive work environment that prioritizes your wellbeing and work-life balance.\


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