Beauty Assistant Manager

4 weeks ago


London, Greater London, United Kingdom Estée Lauder - Brand Full time
Assistant Manager - Prestige Beauty

Job Summary:

We are seeking an ambitious and high-performing Assistant Manager to play a leading role in the success of our team by supporting the Counter Manager to lead, coach and develop our Sales Advisors to achieve sales, customer service and operational targets.

If you are a self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term and fulfilling career with a leader in prestige beauty.

About the Role:

  • Support the Counter Manager to lead, coach and develop the Sales Advisors team.
  • Develop and implement sales and customer service strategies to achieve targets.
  • Recruit, train and develop Sales Advisors to ensure they have the skills and knowledge to succeed.
  • Manage the store's inventory, cash handling and operational procedures.
  • Provide inspirational and personalized customer service, creating a positive shopping experience for customers.

Requirements:

  • Proven retail experience at Supervisor or above level, preferably within beauty.
  • The ability to provide inspirational, authentic and personalized customer service.
  • Experience of coaching/mentoring others to achieve their full potential and to succeed.
  • A drive to achieve sales and customer service targets.
  • Retail operations experience including inventory management and cash reconciliation.
  • Flexible availability across days/hours.
  • Proficient in Microsoft Office.
  • Proof of right to live and work in the country.

What We Offer:

  • Competitive industry salary.
  • Commission scheme eligibility.
  • Annual Leave & Family Leave.
  • Product discount/Staff Product Concession monthly credit spend allowance.
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme).
  • Benefits platform with exclusive discounts and offers.
  • Work Life Connections – Employee Assistance Programme.
  • Extensive Training & development offering.


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