Sales Director

3 weeks ago


Colchester, Essex, United Kingdom Major Recruitment Norwich Full time
Job Summary: Major Recruitment Norwich is seeking a results-driven Sales & Client Relations Manager to lead their sales and customer success teams in Colchester. In this role, you will be responsible for developing and executing strategies for new business development and account management within high-volume, consumable product sectors. The ideal candidate will be highly organized, structured, and systems-oriented, with a proven track record in driving revenue growth and ensuring exceptional client satisfaction.

Key Responsibilities:
• Lead and manage the sales and customer success teams to achieve individual and team sales targets.
• Provide coaching, mentoring, and performance management to develop team members' skills in business development and account management.
• Foster a collaborative team environment, encouraging cross-functional collaboration between teams.
• Develop and execute strategic sales plans to grow revenue across multiple product categories.
• Identify new business opportunities and ensure effective prospecting and closing of deals.
• Oversee account management processes to ensure long-term client retention and satisfaction.
• Ensure the customer success team delivers exceptional service, addressing client needs and identifying upsell opportunities.
• Continuously improve sales and customer success processes for optimal efficiency and scalability.
• Maintain a deep understanding of the company's product range and market trends, providing feedback for potential product improvements.
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