Medical Information Manager
6 days ago
We are seeking a highly skilled Medical Information Manager to join our team at Merz Aesthetics UK and Ireland. As a key member of our Medical Information Department, you will play a critical role in delivering a high-quality medical information service to external customers and internal colleagues.
Key Responsibilities- Compliance and Governance
- Ensure that our Medical Information Department fully complies with GDP, medical device directive guidance, and ABPI code of practice.
- Responsible for updating and maintaining compliance with medical information SOPs.
- Medical Information Services
- Responsible for the delivery of responses to medical information inquiries.
- Update, create, and maintain standard response letters, FAQs, and medical information content for each product as required.
- Line Management and Team Leadership
- Responsible for the line management of the Medical Information and PV team.
- Professional Development and Knowledge Management
- Ensure that the individual and department stay up to date with relevant medical information and pharmacovigilance changes and best practices.
- Assess changes to business, systems, and regulation to proactively maintain effective and efficient provision of MI and PV services.
- Process Improvement and Quality Assurance
- Review and continuously improve the MI and PV processes to drive service delivery and productivity.
- Maintain the Medical Information system, ensuring that IT systems function correctly and meet department needs.
- Collaboration and Communication
- Liaise with global teams on the implementation of IT systems.
- Collaborate with Medical Affairs colleagues, Commercial colleagues, and Quality Assurance to ensure alignment and effective working relationships.
- Qualifications and Experience
- Life sciences degree (mandatory).
- Experience (5 years+ is desirable) in medical information (mandatory).
- Skills and Competencies
- Analytical skills with the ability to understand and simplify complex medical messages.
- Ability to communicate with clarity and accuracy.
- Knowledge and understanding of pharmacovigilance processes (desirable).
- Personal Qualities
- Teamworking - Champions working together to create a culture of mutual respect.
- Passion for results - Demonstrates energy and drive in delivering results.
- Personal Accountability - Takes responsibility for self and actions.
- Open and Transparent - Gives and accepts regular honest constructive feedback.
- Developing Self and Others - Takes responsibility and demonstrates commitment to own development.
- Innovation - Challenges thinking to bring about improvements.
Merz Aesthetics UK and Ireland is a leading provider of aesthetic medicine solutions. We are committed to advancing medicine in aesthetics and strive to fulfill our vision: To help people look better, feel better, and live better.
We offer a comprehensive product portfolio that allows Healthcare Professionals to use our technologies to treat a broad range of patients' concerns. Our team is dedicated to delivering exceptional service and support to our customers and partners.
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