Medical Information Manager

2 months ago


Hemel Hempstead, Hertfordshire, United Kingdom Merz Aesthetics UK and Ireland Full time
Job Description

Role Purpose:

As a Medical Information Manager at Merz Aesthetics UK and Ireland, you will be responsible for delivering a high-quality medical information service to external customers and internal colleagues. You will devise and implement strategies for continuous improvement of the Medical Information Department, in line with industry best-practice and developments.

Main Responsibilities:

  1. Compliance and Governance: Ensure the department fully complies with GDP, medical device directive guidance, and ABPI code of practice.
  2. Medical Information SOPs: Responsible for updating and maintaining compliance with medical information SOPs.
  3. Response Delivery: Responsible for the delivery of responses to medical information inquiries.
  4. Content Creation: Updating, creating, and maintaining standard response letters, FAQs, and medical information content for each product as required.
  5. Team Leadership: Responsible for line management of the Medical Information and PV team.
  6. Knowledge Management: Ensuring individual and department stay up to date with relevant medical information and pharmacovigilance changes and best practice.
  7. System Maintenance: Maintain the Medical Information system, ensuring IT systems function correctly and meet department needs.
  8. Global Collaboration: Liaise with global teams on the implementation of IT systems.

Key Working Relationships:

  1. Medical Affairs: Medical affairs colleagues (Regulatory Affairs, Scientific Advisors, MSL colleagues) to work as a team and deliver the medical plan.
  2. Commercial Partners: Commercial colleagues in marketing and sales to ensure activities are fair, balanced, and compliant.
  3. Global Partners: Global colleagues to align on Medical Information and PV activity, research, and global medical projects.
  4. Quality Assurance: Quality Assurance for coordination of PV and product complaints and implementation of new regulation and requirements.
  5. Experience: Experience (5 years+ is desirable) in medical information (mandatory).
  6. Reviewer: Reviewer of medical and marketing materials (mandatory).
  7. Analytical Skills: Analytical skills with the ability to understand and simplify complex medical messages.

About Us:

Merz Aesthetics is a driver in innovation in the field of aesthetic medicine. We continue to expand our leadership in medical aesthetics through unique treatment solutions and global professional training and education platforms. We believe aesthetic medicine is an integral part of wellness and self-care, and whether a patient's goal is rejuvenation or prevention, the real outcome of an aesthetic treatment is how they feel.

We offer an aesthetic portfolio with a range of treatment options (device and injectables) that allows Healthcare Professionals to use Merz Aesthetics technologies to treat a broad range of patients' concerns.



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