Medical Information Specialist

6 days ago


Hemel Hempstead, Hertfordshire, United Kingdom Merz Aesthetics UK and Ireland Full time
About the Role

We are seeking a highly skilled Medical Information Manager to join our team at Merz Aesthetics UK and Ireland. As a key member of our Medical Information Department, you will play a critical role in delivering a high-quality medical information service to external customers and internal colleagues.

Key Responsibilities
  • Compliance and Governance
    • Ensure that our Medical Information Department is fully compliant with GDP, medical device directive guidance, and ABPI code of practice.
    • Responsible for updating and maintaining compliance with medical information SOPs.
  • Medical Information Services
    • Deliver responses to medical information inquiries in a timely and accurate manner.
    • Update, create, and maintain standard response letters, FAQs, and medical information content for each product as required.
  • Team Leadership
    • Lead the Medical Information and PV team, providing guidance and support to ensure the delivery of high-quality services.
  • Professional Development
    • Stay up-to-date with relevant medical information and pharmacovigilance changes and best practices.
    • Assess changes to business, systems, and regulation to proactively maintain effective and efficient provision of MI and PV services.
  • Process Improvement
    • Review and continuously improve MI and PV processes to drive service delivery and productivity.
  • IT and Systems
    • Maintain the Medical Information system, ensuring that IT systems function correctly and meet departmental needs.
    • Liaise with global teams on the implementation of IT systems.
Requirements
  • Qualifications
    • Life sciences degree (mandatory).
  • Experience
    • Experience (5 years+ is desirable) in medical information (mandatory).
  • Skills and Knowledge
    • Reviewer of medical and marketing materials (mandatory).
    • Analytical skills with the ability to understand and simplify complex medical messages.
    • Ability to communicate with clarity and accuracy.
    • Knowledge and understanding of pharmacovigilance processes (desirable).
  • Competencies
    • Teamworking - Champions working together to create a culture of mutual respect.
    • Passion for results - Demonstrates energy and drive in delivering results.
    • Personal Accountability - Takes responsibility for self and actions.
    • Open and Transparent - Gives and accepts regular honest constructive feedback.
    • Developing Self and Others - Takes responsibility and demonstrates commitment to own development.
    • Innovation - Challenges thinking to bring about improvements.
    About Us

Merz Aesthetics UK and Ireland is a leading provider of aesthetic medicine solutions. We are committed to advancing medicine in aesthetics and strive to fulfill our vision: To help people look better, feel better, and live better.

We offer a comprehensive product portfolio that includes a range of treatment options (device and injectables) that allows Healthcare Professionals to use Merz Aesthetics technologies to treat a broad range of patients' concerns.



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