Medical Information Specialist
6 days ago
We are seeking a highly skilled Medical Information Manager to join our team at Merz Aesthetics UK and Ireland. As a Medical Information Manager, you will be responsible for delivering a high-quality medical information service to external customers and internal colleagues.
Main Responsibilities- Compliance and Governance
- Ensure that our Medical Information Department is fully compliant with GDP, medical device directive guidance, and ABPI code of practice.
- Responsible for updating and maintaining compliance with medical information SOPs.
- Medical Information Services
- Responsible for the delivery of responses to medical information inquiries.
- Update, create, and maintain standard response letters, FAQs, and medical information content for each product as required.
- Pharmacovigilance and Adverse Event Reporting
- Ensure that adverse event reporting and pharmacovigilance responsibilities are completed as required by the marketing authorization holder.
- Team Leadership
- Responsible for the line management of the Medical Information and PV team.
- Professional Development
- Ensure that the individual and department stay up to date with relevant medical information and pharmacovigilance changes and best practice.
- Assess changes to business, systems, and regulation to proactively maintain effective and efficient provision of MI and PV service.
- Process Improvement
- Review and continuously improve the MI and PV processes to drive service delivery and productivity.
- Maintain the Medical Information system, ensuring that IT systems function correctly and meet department needs.
- Collaboration and Communication
- Liaise with global teams on the implementation of IT systems.
- Medical affairs colleagues (Regulatory Affairs, Scientific Advisors, MSL colleagues) to work as a team and deliver the medical plan.
- Commercial colleagues in marketing and sales to ensure activities are fair, balanced, and compliant.
- Global colleagues to align on Medical Information and PV activity, research, and global medical projects.
- Quality Assurance for coordination of PV and product complaints and implementation of new regulation and requirements.
- MPUK PV colleagues to ensure alignment of and collaboration on PV and MI activities.
- Life sciences degree (mandatory).
- Experience (5 years+ is desirable) in medical information (mandatory).
- In-depth working knowledge and awareness of the ABPI Code (desirable).
- Reviewer of medical and marketing materials (mandatory).
- Analytical skills with the ability to understand and simplify complex medical messages.
- Ability to communicate with clarity and accuracy.
- Knowledge and understanding of pharmacovigilance processes (desirable).
- Teamworking
- Champions working together to create a culture of mutual respect; ensures real collaboration and true involvement.
- Uses strengths and the expertise of others to create and celebrate team success.
- Passion for Results
- Demonstrates energy and drive in delivering results.
- Is proactive in approach and efficient and effective.
- Focuses on the end goal.
- Personal Accountability
- Takes responsibility for self and actions.
- Takes the initiative and is proactive.
- Is willing to stand up and be counted and do the right thing.
- Open and Transparent
- Gives and accepts regular honest constructive feedback and speaks the truth.
- Approaches working with others with positive intent.
- Brings disagreement out into the open and seeks to define solutions that everyone can endorse.
- Developing Self and Others
- Takes responsibility and demonstrates commitment to own development.
- Uses all situations as potential learning opportunities.
- Supports and encourages others to develop their knowledge and behaviours.
- Innovation
- Challenges thinking to bring about improvements.
- Seeks to gain understanding of a topic and generate new ideas and new ways of working.
- Is flexible and agile and delivers different and better solutions.
- Embraces change, learns from mistakes, and takes smart risks.
At Merz Aesthetics UK and Ireland, we are committed to advancing medicine in aesthetics. We strive to fulfill our vision: To help people look better, feel better, and live better. We offer an aesthetic portfolio with a range of treatment options (device and injectables) that allows Healthcare Professionals to use Merz Aesthetics technologies to treat a broad range of patients' concerns. Our comprehensive product offering ranges from a full line of dermal fillers and skin-tightening and lifting devices.
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