Operations Support Professional
7 days ago
NewFlex is a rapidly growing and diverse provider of business centres, offering flexible workspaces to entrepreneurs and businesses. We strive to provide our customers with the flexibility, independence, and support to succeed in our centres.
Job SummaryWe are seeking a skilled Centre Operations Assistant to support our General Manager in delivering operational excellence and providing world-class customer experience. This role involves:
- Customer Experience:
- Delivering outstanding service experience to all stakeholders
- Building relationships with customers through regular communication
- Operational Excellence:
- Supporting the General Manager in maintaining high standards of customer service and operational efficiency
- Health & Safety:
- Ensuring compliance with NewFlex's health and safety policy and processes
- Compliance:
- Ensuring the centre operates in line with company policies, procedures, and processes
This role involves working closely with the General Manager to achieve operational excellence and delivering world-class customer experience. The successful candidate will have previous customer service experience and excellent communication skills. A minimum Grade C in English and Maths (or equivalent) is required, as well as proficiency in Microsoft Office 365.
What We OfferWe offer a competitive salary of £27,000, 33 days Annual Leave (including Bank Holidays), and a range of benefits including discounted Private Medical Insurance Cover, Life Assurance, Income Protection Insurance, and Payroll Giving.
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