Operations Control Centre Manager

2 weeks ago


City of London, United Kingdom Highfield Professional Solutions Ltd Full time
Highfield Professional Solutions Ltd
">Synergising Operational Excellence in Critical Environments
">About the Opportunity

A competitive salary of up to £65,000 is on offer for an experienced leader in critical environments with a strong background in data centres and facilities management. Our client, a global leader in workplace solutions, is seeking an OCC & Engineering Manager to drive operational excellence and ensure the performance and efficiency of their Operations Control Centre (OCC).

Job Description

Key Responsibilities:

  • Manage staff, operations, and maintenance of the OCC, including BMS and EMS systems.
  • Lead the OCC team, ensuring compliance with disciplinary processes and fostering a high-performing culture.
  • Oversee maintenance of M&E systems, building fabric, and infrastructure within the campus.
  • Respond to BMS alarms and provide critical information to client service desks and senior management.
  • Ensure adherence to health, safety, and quality standards, and drive continuous improvement initiatives.
  • Manage subcontractor activities, including supervision, documentation, and quality checks.
  • Produce and present operational reports, including root cause analysis and performance metrics.
  • Provide leadership in developing emergency/contingency procedures for critical systems.
About You

We are looking for an individual with a solid understanding of BMS systems, CAFM software, and operational best practices. A HV Authorised Person (HVAP) qualification is essential, along with formal electrical or mechanical training (City & Guilds Level or higher preferred). Strong experience in data centres or critical environments, with a track record in leadership roles, is also required.

The ideal candidate will possess excellent communication, organisational, and problem-solving skills, as well as the ability to remain calm and effective under pressure while managing high-priority tasks.

What's in it for You?

A comprehensive benefits package is available, offering access to ongoing training and development to advance your skills and career. This is a high-impact role within a global organisation, providing opportunities for growth and professional development.



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