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Reservations Coordinator

2 months ago

London, Greater London, United Kingdom Platinum Recruitment Consultancy Full time
Reservations Coordinator Opportunity

We are seeking a highly skilled and experienced Reservations Coordinator to join our team at a 4-star hotel in London. As a key member of the front office team, you will be responsible for handling all aspects of the reservation process, ensuring smooth operations and maximum occupancy.

Key Responsibilities:

  • Manage incoming enquiries via telephone, email, and online booking platforms
  • Collaborate with other departments to ensure guest requirements are met
  • Deal with special requests and preferences
  • Ensure accurate and efficient processing of reservations

Requirements:

  • Proven experience in a reservations or front desk role within the hospitality industry
  • Excellent communication skills, both written and verbal
  • Proficiency with Opera PMS or Opera Cloud advantageous
  • Strong attention to detail and ability to excel in a busy environment
  • Flexibility to work varying shifts, including weekends and holidays

What We Offer:

  • Competitive salary of £26,500 to £27,000 p.a.
  • Employee discounts on accommodation
  • Access to Wagestream
  • Free laundry and dry cleaning
  • Regular social outings
  • Life assurance scheme
  • Free use of the hotel gym
  • BUPA health cash back plan
  • Discounts on accommodation and food & beverage for family/friends

Why Choose Us:

Our 4-star hotel is located in the heart of London's West End, offering a unique and exciting work environment. We are passionate about creating exceptional guest experiences and are looking for like-minded individuals to join our team.

How to Apply:

If you are a motivated and experienced Reservations Coordinator looking for a new challenge, please click the 'Apply Now' button to submit your application.