Senior IT Support Specialist

2 days ago

Middlewich, Cheshire East, United Kingdom Elevate Technology Group Ltd Full time

Job Title: Senior IT Support Specialist

Location: Middlewich, Cheshire Salary: £30,000 - £40,000 PLUS 30 Days Holiday rising with service, Vendor Certifications / Qualifications, Private Pension, Private Healthcare, Pool Cars / Vans

We are currently seeking a skilled Senior IT Support Specialist to join our team at Elevate Technology Group Ltd. As a Senior IT Support Specialist, you will play a crucial role in providing technical expertise and support to clients, ensuring the smooth operation of their IT systems and infrastructure.

Key Responsibilities:

  • Provide high-level technical support to clients, resolving complex hardware, software, and network issues.
  • Proactively monitor and maintain clients' IT systems to minimize disruptions and downtime.
  • Collaborate with clients and internal teams to design and implement new projects and solutions.
  • Mentor junior members of the support team, sharing knowledge and best practices.
  • Stay up-to-date with the latest technology trends and best practices to continuously improve service delivery.

Requirements:

We are looking for a confident and technical individual with excellent problem-solving skills and a strong understanding of IT systems and infrastructure. If you have a passion for delivering exceptional IT solutions and are looking for a challenging role, please apply.

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