Aftercare Support Specialist
4 weeks ago
This Customer Service Administrator position is ideal for someone who enjoys delivering exceptional customer experiences and is able to work well under pressure. As a key member of our client's aftercare team, you will be responsible for handling customer queries and complaints in a professional and courteous manner.
Key Duties:
* Providing detailed information about products or services to customers
* Resolving customer complaints and issues in a timely and effective manner
* Maintaining accurate records of customer interactions using the CRM system
* Working closely with project managers and other teams to ensure seamless communication and collaboration
* Utilizing excellent communication skills to negotiate payment arrangements with customers
What We Offer:
* A competitive starting salary of £24,000 per annum
* 25 days annual leave plus your birthday off
Why Choose Us?
We offer a supportive and collaborative work environment that allows our employees to grow and develop their skills. If you are a motivated and customer-focused individual looking for a new challenge, we would love to hear from you.
Salary Information:
This is a full-time role with a competitive starting salary of £24,000 per annum. The salary will be based on experience and qualifications.
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