Service Development Manager
5 days ago
The Zebra People are seeking a Service Development Manager to lead the creation of a three-year development strategy. This role involves collaborating with the wider team to design and develop new products and services.
Main Responsibilities:
- Provide coaching, support, and upskilling to junior team members, fostering a strong in-house design capability.
- Collaborate across teams (supply chain, IT, books, and digital) to ensure feasibility and alignment during early-stage product design.
Requirements:
- Has experience with projects involving physical products, digital tools, and resources, with a focus on customer journey mapping.
- Demonstrates excellent influencing, planning, and communication skills to engage diverse teams and stakeholders.
- Thrives in complex environments, working with multiple stakeholders and navigating ambiguity with confidence.
What We Offer:
We're offering a salary of up to £55,000 for this role. We're flexible with working patterns, though we do ask you come to an office (either London or Leeds) 8 days a month.
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