Duty Manager
2 months ago
About the Role:
We are seeking a highly motivated and experienced Duty Manager to join our team at Nuffield Health. As a Duty Manager, you will be responsible for the smooth operation of our Fitness and Wellbeing Club, ensuring that our members receive an exceptional experience.
Key Responsibilities:
- Oversee the day-to-day running of the club, ensuring that all areas are maintained to a high standard.
- Develop and maintain strong relationships with our members, identifying opportunities to enhance their experience and increase customer satisfaction.
- Lead and motivate our team, promoting a culture of excellence and quality in all aspects of the club's operations.
- Conduct tours and presentations to prospective new members, highlighting the benefits and unique selling points of our club.
- Ensure the health and safety of our members and staff, responding promptly to any issues or concerns.
- Contribute to the achievement of sales targets, working closely with our sales team to promote our services and products.
- Work a flexible schedule, including early and late shifts, to meet the needs of the club and our members.
- Complete any necessary training or certifications, such as the Pool Responder LG course, to enhance your skills and knowledge.
About Us:
Nuffield Health is a leading healthcare charity, dedicated to improving the health and wellbeing of our members. We offer a range of services and products, including fitness and wellbeing programs, health checks, and medical services. Our team is passionate about delivering exceptional customer service and creating a positive experience for our members.
What We Offer:
We offer a competitive salary and benefits package, including gym membership, private healthcare, and a range of lifestyle and financial wellbeing benefits. We are committed to supporting the development and growth of our team members, providing opportunities for training and career advancement.
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