Sales Consultant

3 weeks ago


Marlow, United Kingdom Chiltern Recruitment Ltd Full time
Job Title: Sales/Showroom Consultant

We are seeking a highly motivated and customer-focused Sales/Showroom Consultant to join our team at Chiltern Recruitment Ltd.

Job Summary:

The successful candidate will be responsible for providing exceptional customer service and support to clients in our showroom, guiding them through the buying process, and ensuring a seamless customer experience.

Key Responsibilities:
  1. Receiving visitors in a polite and professional manner
  2. Providing product advice and design ideas
  3. Raising quotations and processing orders
  4. Dealing with telephone enquiries and problem-solving
  5. Taking payments on orders and booking deliveries
  6. Providing technical advice and sales aftercare
  7. Assisting with complaints in a professional manner
Requirements:
  1. Previous customer-focused background
  2. Ability to deliver a great customer buying experience
  3. Strong communication and organisation skills
  4. Ability to work within a small team and on own initiative
  5. Computer literate with basic Maths skills
  6. Smart appearance and polite, professional approach
Benefits:

We offer a competitive salary of £25K-£26K (D.O.E.) per annum, plus a range of benefits including:

  • 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
  • Your birthday day off (after qualifying service of 1 year)
  • Public/Bank Holidays and Christmas Eve off
  • Access to our Employee Assistance Programme
  • Cycle to Work Scheme
  • Optional Pension Scheme
  • Death in Service
  • Private Health Care (after 3 years' service)
  • Employee discount
  • Travel costs when travelling beyond your remit
  • One free eye test every 2 years for employees using display screen equipment
  • Access to lots of perks and discounts through our app

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