IT Infrastructure Manager

18 hours ago

Woodbridge, Suffolk, United Kingdom Accoravillage Full time
Job Title: IT Infrastructure Manager

We are seeking an experienced IT Infrastructure Manager to lead our team in managing and optimizing our IT infrastructure. As a key member of our IT department, you will be responsible for ensuring the seamless operation of our systems and supporting our business growth.

Key Responsibilities:
  • Infrastructure Health Monitoring: Ensure the ongoing stability and performance of our servers, networks, and cloud services.
  • Platform Administration: Manage user accounts across Active Directory, Entra AD, Google Workspace, JIRA, and other essential tools. Handle antivirus, backups, LAN/VPN configurations, and ISP/internet connectivity. Maintain physical infrastructure of servers, SANs, networking, and UPS's.
  • Microsoft 365 Management: Oversee all Microsoft 365 services, including Exchange, SharePoint, OneDrive for Business, and related systems.
  • VM Infrastructure Management: Maintain and provision VMs using VMware and Azure, ensuring optimal performance, proper backups, and accurate lifecycle tracking.
  • End-User Technical Support: Provide day-to-day hardware and software support, onboarding new users, and managing devices like laptops, desktops, servers, phones, and portable devices.
  • Cybersecurity and Risk Mitigation: Implement and maintain security protocols to protect our IT infrastructure from cyber threats, ensuring data integrity and compliance.
  • Application Support: Install, configure, and provide ongoing support for various software applications.
  • Cisco UCCE and UCCX Administration: Set up, help configure and maintain lab Cisco environments for contact center solutions.
  • IT Projects & Policies: Assist in the planning and execution of IT policies and projects, including system upgrades, migrations, and deployments.
  • Budget Management: Oversee the IT budget, ensuring cost-effective technology solutions and making recommendations for hardware/software procurement.
  • Vendor and Contract Management: Manage relationships with vendors and service providers, ensuring the timely delivery of services and adherence to contracts.
  • Stay Ahead of IT Trends: Continuously research and recommend upgrades or improvements to enhance operational efficiency and business performance.
Requirements:
  • Education: Bachelor's degree in Information Technology, Computer Science, a related field, or equivalent experience.
  • Experience: Proven experience as an IT Manager or in a similar role, with a minimum of 5 years managing IT systems.
  • Technical Expertise: Strong knowledge of IT infrastructure, systems management, cybersecurity, cloud computing, and VMware technology.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to engage with both technical and non-technical audiences at operational and executive levels.
  • Pressure Management: Patience, tact, and the ability to perform well under pressure, particularly during critical system outages or project deadlines.
  • Flexibility: Willingness to work off-hours when projects or system outages demand it.
  • Industry Knowledge: Experience with telecom or contact center environments is an asset.
  • Agile Methodology: Familiarity with Agile practices is a plus.
  • Certifications: Relevant certifications like ITIL, PMP, or CISSP are advantageous.

We offer a dynamic work culture that emphasizes both hard work and a sense of camaraderie, with opportunities for decision-making, driving positive change, and witnessing immediate results. Our company ethos is encapsulated in our motto, Faciemus Quae Dicimus, which means We Will Do What We Say. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

  • Security Officer

    3 days ago

    Woodbridge, Suffolk, United Kingdom Defence Infrastructure Organisation Full time

    About the RoleWe are seeking a highly skilled and motivated Security Officer to join our team at the Defence Infrastructure Organisation. As a Security Officer, you will play a critical role in ensuring the safety and security of Defence employees, visitors, and property.Key ResponsibilitiesAssume overall responsibility for the safety and security of...

  • Security Officer

    3 days ago

    Woodbridge, Suffolk, United Kingdom Defence Infrastructure Organisation Full time

    About the RoleWe are seeking a highly skilled and motivated Security Officer to join our team at the Defence Infrastructure Organisation. As a Security Officer, you will play a critical role in ensuring the safety and security of Defence employees, visitors, and property.Key ResponsibilitiesAssume overall responsibility for the safety and security of...

  • Strategic Planning Manager

    4 weeks ago

    Woodbridge, Suffolk, United Kingdom Suffolk County Council Full time

    Suffolk County Council Competitive salary based on experience Full-time position Permanent role Suffolk County Council is dedicated to enhancing the quality of life for our community by providing essential services and fostering sustainable development. We are seeking a talented individual to join our Major Projects Planning team as a ...

  • Business Growth Manager

    2 weeks ago

    Woodbridge, Suffolk, United Kingdom Time Appointments Full time

    We are seeking a highly skilled Business Growth Manager to join our team at Time Appointments. As a Business Growth Manager, you will play a crucial role in driving business expansion and revenue growth.Key Responsibilities: Identify and pursue new business opportunities across various markets and sectors. Manage existing client relationships to ensure...

  • Senior Urban Planner

    4 weeks ago

    Woodbridge, Suffolk, United Kingdom Suffolk County Council Full time

    Suffolk County Council Competitive salary based on experience Full-time position Permanent role Suffolk County Council is a dynamic organization committed to providing vital community services and positively impacting the lives of residents. We are pleased to announce an opportunity to join our expanding Major Projects Planning team as a ...

  • Senior Sales Executive

    2 weeks ago

    Woodbridge, Suffolk, United Kingdom Time Appointments Full time

    We are seeking a highly skilled Business Development Manager to join our team at Time Appointments. As a key member of our sales team, you will be responsible for identifying and driving new business opportunities across various markets and sectors.As a Business Development Manager, you will play a crucial role in managing existing accounts, initiating sales...

  • Business Development Manager

    2 weeks ago

    Woodbridge, United Kingdom Time Appointments Full time

    We are working on behalf of a leading Technology supplier based in Woodbridge who are looking to recruit a Business Development Manager to join their team.As a Business Development Manager, you will identify, qualify, and close new business to achieve targets and farm existing accounts to ensure customer satisfaction and secure existing and additional...

  • Business Development Manager

    6 days ago

    Woodbridge, United Kingdom Time Appointments Full time

    Job Summary:We are seeking a highly motivated and experienced Business Development Manager to join our team at Time Appointments. As a key member of our sales team, you will be responsible for identifying and driving new business opportunities across various markets and sectors.Key Responsibilities:Identify and pursue new business opportunities to achieve...

  • Business Development Manager

    6 days ago

    Woodbridge, United Kingdom Time Appointments Full time

    Job Summary:We are seeking a highly motivated and experienced Business Development Manager to join our team at Time Appointments. As a key member of our sales team, you will be responsible for identifying and driving new business opportunities across various markets and sectors.Key Responsibilities:Identify and pursue new business opportunities to achieve...

  • Business Development Manager

    2 weeks ago

    Woodbridge, United Kingdom TIME Appointments Ltd Full time

    We are working on behalf of a leading Technology supplier based in Woodbridge who are looking to recruit a Business Development Manager to join their team. As a Business Development Manager, you will identify, qualify, and close new business to achieve targets and farm existing accounts to ensure customer satisfaction and secure existing and additional...

  • Ranger

    2 months ago

    Woodbridge, United Kingdom National Trust Full time

    This is an opportunity to join the small team at Orford Ness as one of our Rangers, reporting to the Area Ranger and delivering Conservation work on this truly unique site on the Suffolk Coast. Working on one of Europe's most important conservation sites, your love of the outdoors will inspire others as you ensure that all aspects of this landscape & it’s...