Conference and Events Sales Professional

4 weeks ago


Solihull, Solihull, United Kingdom Valor Hospitality Europe Full time
Conference and Events Sales Professional

As a key member of our team, you will play a crucial part in converting inquiries into bookings, ensuring the accuracy of business records, and driving financial performance through strategic pricing and selling.

Key Responsibilities:

  • Maximize Enquiry Conversion: Utilize excellent call handling techniques, thorough product knowledge, and superior customer service to turn inquiries into bookings.
  • Strategic Pricing: Implement pricing and selling strategies across market segments to achieve financial targets and outperform competitors.
  • Competitive Analysis: Keep competitor information up to date and conduct hotel visits as needed to stay ahead in the market.
  • Customer Engagement: Conduct appointments and showrounds to showcase the hotel's offerings.
  • Superior Service Delivery: Consistently deliver outstanding customer service through the Customer Service Programme, Venue Verdict, and BDRC.
  • Team Environment: Foster a positive team environment that promotes high morale and commitment.

Qualifications and Skills:

  • Strong communication and customer service skills.
  • Detail-oriented with the ability to follow processes and procedures accurately.
  • Knowledge of revenue management and pricing strategies.
  • Ability to analyze market data and competitor information.
  • Experience in hotel or hospitality industry preferred.
  • Commitment to delivering superior customer service and fostering a positive team environment.

In addition to competitive rates of pay, we also offer:

Exclusive discounts for you, your friends and family

  • Valor team member rates at our UK hotels, with rooms from just 30 B&B.
  • Discounted stays for friends and family.
  • 50% discount when dining in our restaurants and bars.
  • Free meals while on duty, keeping you well-fuelled.
  • Access to high-street discounts on a range of shops, experiences and more.
  • Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
  • Generous refer-a-friend bonuses, starting at 250.

Caring for your health and wellbeing, both in and outside of work

  • A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
  • Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
  • Healthcare Cash Plan options, from just 5 per month.

Supporting your hospitality career growth

  • Fully funded apprenticeship programmes.
  • Internal development programmes, designed to support you as you grow within your role.
  • Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.


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