Sales and Administration Professional
2 weeks ago
We are the UK's leading omnichannel car retailer, offering unparalleled choice, quality, service, and value to our customers. Our commitment to innovation and customer satisfaction has earned us a reputation as a trusted partner in the automotive industry.
Job Summary
We are seeking a skilled Sales and Administration Professional to join our team. This role involves delivering excellent customer service, managing administration processes, working as part of a team to meet customer service targets, and creating a fantastic work environment for colleagues. The successful candidate will have a full UK driving license, strong people, communication, and organizational skills, and be passionate about great customer service.
Responsibilities
This role encompasses various responsibilities, including delivering exceptional customer service, managing pre and post-collection queries, utilizing our CRM system to create customer cases and resolve issues, ensuring customer satisfaction by contacting internal teams, and meeting customer service targets. As part of our team, you will work collaboratively to achieve outstanding results and drive business growth.
Requirements
To succeed in this role, you must possess a full UK driving license, strong people, communication, and organizational skills, and a passion for great customer service. We value candidates who are committed to excellence and dedicated to making a positive impact on our customers' experiences.
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