Guest Services Assistant

3 weeks ago

Reading, Reading, United Kingdom BM Caterers Full time
About the Role

We're a multi-award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We're seeking a dynamic and customer-oriented Guest Services Assistant to join our team.

Key Responsibilities
  • Manage reception tasks and provide warm welcomes to guests
  • Facilitate a seamless check-in process
  • Maintain a welcoming atmosphere in our facility
  • Prepare and serve coffee to guests
  • Liaise with customers to ensure their needs have been met
What We Offer
  • Monday to Friday working hours available
  • Flexible working hours and the potential of condensed shifts
  • Free meal provision while on shift
  • Training and development opportunities including NVQ apprentice scheme & WSET courses
  • 28 days annual leave with an additional day each year up to 33 days
  • The opportunity to have your birthday off, every year
  • Discounts and cashback from a wide range of retail and leisure outlets
  • The annual BM Caterers Summer party and FOODIES awards
  • Regular team events
  • Life assurance and an employee assistance programme
  • Cycle2work scheme - upfront loan for the necessary equipment
About Us

We're a company that's passionate about delivering exceptional customer experiences. We're committed to supporting our team members' training and development to achieve their career goals.

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