Health Club Operations Manager

2 days ago


Norwich, Norfolk, United Kingdom Dunston Hall Hotel, Spa & Golf Resort Full time

About the Role:

We are seeking a highly motivated and experienced Health Club Manager to join our team at Dunston Hall Hotel, Spa & Golf Resort.

Key Responsibilities:

  • Manage all aspects of the health club, including driving membership sales and ensuring classes are full and delivered to a high standard.
  • Identify opportunities to maximise revenue and ensure health & safety and compliance is adhered to at all times.
  • Lead a team of staff to deliver exceptional guest experiences and promote the health club's services.

Requirements:

  • Previous experience managing a busy health club.
  • People management experience and strong leadership skills.
  • Commercially minded with the ability to drive memberships and revenue growth.
  • Strong compliance, health & safety and legislation knowledge.
  • Personal Trainer/Fitness Instructor qualified and relevant qualifications (Pool Plant and Pool Responder/Lifeguard).

What We Offer:

  • Free health club membership (T&Cs apply).
  • Discounts across golf including membership, guest rates, green fees, buggies and clothing.
  • Discounts across The QHotels Collection.
  • Family & Friends discounts in hotels across The QHotels Collection.
  • Support with training & professional qualifications, including course fees.
  • Various learning & development opportunities.
  • Access to an Employee Assistance Program – Hospitality Action.
  • Refer a friend scheme.
  • FREE parking.

About Us:

Dunston Hall Hotel, Spa & Golf Resort is a 4* hotel located in Norwich, offering beautiful garden views, an 18-hole golf course, and a range of leisure facilities including a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all.



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