Health Club Team Member

2 days ago

Norwich, Norfolk, United Kingdom Dunston Hall Hotel, Spa & Golf Resort Full time

About Us

Dunston Hall Hotel, Spa & Golf Resort is a 4-star hotel located in a beautiful setting with an 18-hole golf course. Our hotel features a Brasserie restaurant, Bunkers bar, and a terrace bar, offering afternoon tea and private dining options. We also have meeting and event spaces, a gym, pool, sauna, steam room, and a relaxing Elemis spa.

Job Summary

We are seeking a Health Club Team Member to join our team. As a key member of our health club team, you will be responsible for welcoming and greeting guests, making health club bookings, supporting membership sales and inquiries, and conducting daily checks and gym inductions for new members and regular gym re-assessments.

Key Responsibilities

  • Welcome and greet guests, making them feel valued and at ease
  • Make health club bookings and support membership sales and inquiries
  • Conduct daily checks and gym inductions for new members and regular gym re-assessments
  • Provide excellent customer service and communication skills
  • Work under pressure and multitask, with strong attention to detail

Requirements

  • Personal Trainer/Fitness Instructor level 2 qualification as a minimum, or equivalent
  • Excellent customer service and communication skills
  • Ability to work under pressure and multitask
  • Strong attention to detail

What We Offer

  • Free health club membership (terms and conditions apply)
  • Discounts across golf, including membership, guest rates, green fees, buggies, and clothing
  • Discounts across The QHotels Collection
  • Family and Friends discounts in hotels across The QHotels Collection
  • Support with training and professional qualifications, including course fees
  • Various learning and development opportunities
  • Access to an Employee Assistance Program – Hospitality Action
  • Refer a friend scheme
  • Free parking

Why Join Our Team?

We are a Disability Confident employer and are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, and we are proud to support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.

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