Front of House Team Member
21 hours ago
We're seeking a skilled Front of House Team Member to join our team at Birmingham South (Rubery) Premier Inn. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service and ensuring our guests have a memorable stay.
About the Role:
- Customer Service: Provide warm and welcoming service to our guests, responding to their needs and exceeding their expectations.
- Teamwork: Collaborate with our housekeeping team to ensure rooms are perfect for our guests, and work with our food and beverage team to deliver exceptional dining experiences.
- Training and Support: Take advantage of our comprehensive training program to develop your skills and knowledge, and enjoy ongoing support from our experienced team.
- Benefits: Enjoy a range of benefits, including a Whitbread Benefits card, pension and saving schemes, and discounts on Premier Inn rooms and meals.
What You'll Need:
- Customer Service Skills: A passion for delivering exceptional customer service and a commitment to exceeding guest expectations.
- Teamwork: Ability to work collaboratively with our team to achieve our goals and deliver exceptional results.
- Communication: Excellent communication skills, with the ability to listen actively and respond effectively to our guests' needs.
Why Choose Whitbread:
- Inclusive Culture: We're committed to creating an inclusive culture that values diversity and welcomes applications from all backgrounds.
- Career Development: We offer a range of opportunities for career development and progression, with a clear career path within our business.
Location: Birmingham South (Rubery) Premier Inn, Rubery (B45 9FP)
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