Catering Operations Manager
1 month ago
We're seeking an experienced Unit Manager to oversee our catering and service operations for a major High Street brand. As a key member of our team, you'll be responsible for ensuring our kitchens and service counters run smoothly, delivering exceptional food experiences, and helping to drive sales through innovative food and service concepts.
Key Responsibilities:- Food Quality and Service: Prepare delicious food to the highest standards, supervising our culinary and catering teams to ensure impeccable food and customer service.
- Operations Management: Oversee the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans.
- Team Leadership: Communicate regularly with your line manager to monitor KPIs and targets, represent Compass Group UK&I, and maintain a positive brand image.
- Customer Liaison: Liaise between customers and our culinary and service teams to ensure we continue to exceed expectations.
- Training and Development: Support and train our teams, leading from the front to make sure everyone can excel in their role.
- Health and Safety: Implement and review Health & Safety standards to ensure compliance across all catering and service teams.
- Passion for Food and Service: Be passionate about great-tasting food and exceptional customer service.
- Catering Experience: Have a minimum of two years of catering experience.
- Team Management: Have experience managing teams in a similar role.
- Qualifications: Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2, and a Basic Food Hygiene certificate.
- Financial Acumen: Demonstrate brilliant financial acumen.
- Communication and Organisation: Have excellent communication and organisational skills.
- Ambition and Motivation: Be an ambitious and motivated individual who is always looking to upskill.
As part of Compass Group UK&I, you'll be part of a team that helps to feed people, fuel progress, and forge connections in around 6,000 venues. We offer competitive pay, great perks, and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
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