Manchester Sales and Support Executive
5 days ago
This is an exciting opportunity for a motivated individual to join our team as a MANCHESTER SALES AND SUPPORT EXECUTIVE. The successful candidate will be responsible for managing the sales process, providing exceptional customer service, and handling all inbound inquiries.
You will work closely with customers to understand their needs, offer tailored product recommendations, and support them throughout the ordering process. This includes processing orders, producing customer quotes, and converting these quotes into orders.
Key Responsibilities:
- Handle a high volume of customer enquiries and orders
- Process orders received via the client website
- Produce customer quotes and convert these quotes into orders
- Process customer sample requests
- Liaise with suppliers in respect of bespoke requests & specific fulfilment requirements
- Advise customers on the product range - specifically pricing, lead times, artwork requirements, stock levels, and product features
- Handle customer claims in the event of product quality problems, print issues, or delays
- Work collaboratively with internal stakeholders to ensure the smooth running of internal operations including the client journey from order to delivery
Estimated Salary: £25,000 per annum
Location: Manchester
Job Type: Full-time
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