Payroll and Pensions Administrator

2 weeks ago


London, Greater London, United Kingdom Portfolio Payroll Full time
Payroll and Pensions Administrator

This is a new opportunity for a Payroll and Pensions Administrator to join the knowledgeable and supportive payroll team at Portfolio Payroll.

You will work closely with the Payroll and Pensions Manager to ensure staff are paid efficiently and accurately, on time.

You will utilize the tools and resources available to meet the needs of all stakeholders and comply with legal matters.

You will coordinate effective and efficient end-to-end payroll and pensions administration, plus any additional relevant activity, ensuring a cost-effective and efficient service.

Key Responsibilities
  1. Take ownership of administrative tasks in the payroll and pensions process, being the point of contact for enquiries in this area, and proactively resolve, signpost, or seek support on any issues or challenges which may arise.
  2. Support the administrative process of payroll and pensions, including with the database/system, ensuring that any problems are identified with the relevant departments for effective resolution.
  3. Support timely delivery of accurate payroll services to all employees within the organization and our subsidiaries.
  4. Act as the first point of contact for employees for the Payroll and Pensions team.
  5. Support relevant colleagues to ensure the correct payments, reports, and returns are made to HMRC, pension providers, and other bodies.
  6. Ensure internal policies and processes are followed across all workflows, seeking support where challenges arise from colleagues.
  7. Ensure all data and reporting is updated in a timely manner across the relevant databases on a regular basis and fits the needs of the business.
Requirements
  1. Experience in a similar role, taking on similar responsibilities in payroll capacity.
  2. Experience in providing a high level of quality administration and customer support.
  3. Experience of providing a high level of numerical administration and communications, commensurate to the level of the role.
  4. IT Proficiency, ability to learn new software programs, competent knowledge in Microsoft, including Word, Excel, and Outlook.
  5. Working knowledge and understanding of payroll, pensions, and other relevant laws and external policies commensurate to the level of the role.
Non-Essentials
  1. Experience in a similar size organization with a complex payroll delivered in-house.
  2. Ability to make commercially and value-driven balanced decisions, including the use of data to make decisions and reports.


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