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Customer Experience Specialist
2 months ago
At Tesco, we're committed to building trusted and valued relationships with our customers. As a key member of our Customer team, you'll play a vital role in shaping our marketing strategies and customer loyalty initiatives. Your expertise will help us understand customer needs and preferences, driving informed decision-making and personalized experiences.
Your Responsibilities
During your programme, you'll work closely with our marketing teams to develop and implement customer-centric campaigns. You'll analyze customer data and insights to identify trends and opportunities, informing our brand strategy and customer engagement initiatives. Your contributions will help us create a seamless and personalized customer experience across all touchpoints.
What We're Looking For
We're seeking graduates with a passion for marketing and customer experience. You'll have a strong academic record, with a 2:2 or higher. While prior experience is not essential, you'll have a creative mindset and be curious about market trends and changes. We're committed to creating a diverse and inclusive workplace, where everyone feels valued and empowered to contribute.
What's in it for You
As a Tesco colleague, you'll enjoy a range of benefits, including a competitive salary, comprehensive training and development opportunities, and a comprehensive reward package. You'll also have access to our colleague networks, providing a supportive community and opportunities for growth and progression. We're proud to offer a flexible working environment, allowing you to balance your work and personal life. Our colleague bonus scheme, holiday entitlement, and pension plan are just a few of the benefits you'll enjoy. We're committed to supporting your well-being, with access to our Employee Assistance Programme and virtual GP service. You'll also receive a Colleague Clubcard, offering discounts and rewards in-store and online. We're dedicated to creating a workplace where everyone feels valued and empowered to succeed.
