Event Coordinator
1 week ago
About THG: A Global Technology Group
We're a fast-paced, international technology group specializing in taking brands directly to consumers. Our portfolio includes leading brands and websites such as Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all powered by our fully integrated digital commerce ecosystem, THG Ingenuity.
We handle everything in-house, from technology and content creation to e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can realize our vision and maintain leadership in the rapidly evolving global industry.
Job Overview
We're seeking an experienced Event Coordinator to join us at King Street Townhouse Hotel. As an Event Coordinator, you will be responsible for maintaining high standards of professionalism and executing duties to our world-class standards.
The hotel features a range of amenities, including King Street Tavern (bar, restaurant, and wine cellars), afternoon tea rooms, conferencing and event space, gym, and treatment rooms. Our rooftop infinity spa pool offers breathtaking views of Manchester's iconic town hall. We're known for hosting special events and occasions, making us a popular choice for christenings, wedding parties, anniversaries, and birthday celebrations, as well as corporate banquets and events.
Key Responsibilities
- Prepare conference rooms for guests, including setup of furniture, welcome packages, AV equipment testing, and more.
- Set up large event spaces (weddings, birthday parties, corporate events)
- Prepare table settings and room configurations
- Coordinate equipment (tables, chairs, etc.), cutlery, crockery, and glassware for upcoming events
- Manage conference supply inventory
- Welcome guests with a polite and friendly demeanor
- Take and deliver customer orders, demonstrating high levels of customer service
- Follow cash handling procedures
- Handle guest queries efficiently and effectively
- Upsell latest departmental incentives
- Ensure brand standards compliance
- Achieve departmental targets
- Maintain work area cleanliness
- Comply with hotel security, fire regulations, and health and safety legislation
- Comply with local licensing laws
- Collaborate with other departments and foster good working relationships
Benefits
- Exclusive room rates for you and your family
- 20% off dining at our hotel, 50% off at Hale Country Club & Spa
- Up to 50% off on THG brands (Myprotein, Lookfantastic, ESPA, and more)
- In-person or video GP consultations, discounted prescriptions, and physiotherapy
- Increasing annual leave with service, plus your birthday off
- Continuous learning and development opportunities
- £250 bonus for referring a friend
- Complimentary meals during shifts and provided uniforms
- Compliance training in Food Hygiene, Alcohol Responsibility, and more based on your role
- Access to in-house Wellbeing Program
- Pension scheme for financial stability
Requirements
- Able to work under pressure
- Previous experience and knowledge of food and beverage
- Excellent attitude towards work and colleagues
- Desire to learn new skills
- Experience working in a diverse environment
- Good communication skills
- Team-working skills
- Self-motivated
- Good people skills
About THG Experience
THG Experience is home to our portfolio of prestige event locations and luxury properties, including Hale Country Club & Spa, King Street Townhouse Hotel, Great John Street Hotel, and 100 King Street. Through these venues, we create exceptional experiences, services, and content that ensure our portfolio of brands and partners make real-world connections with their customers, creating a lasting impact.
We collaborate closely with THG Society, our influencer marketing platform, allowing brands to access extraordinary locations, create content, and host events with influencers and clients.
THG Experience is perfectly positioned to deliver rapid growth for THG's fast-moving, global brands. It's an incredibly exciting time to be joining the team.
Earn £28,000 - £30,000 per annum, depending on experience.
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